"At Drive Nex, we don’t just store data, we safeguard memories, power dreams, and fuel the future of innovation, one byte at a time."

Luke Bates - CEO of DriveNex

Frequently asked questions

When will my order be shipped?

All orders are shipped out within 24 hours.

Delivery times vary from 1-4 days depending on day of the week and shipping region.

You will always receive tracking information to track your parcel.

Parcels are shipped with either UPS or Fedex.

Can I return my order?

Did you change your mind? No worries!

You can return your order free of charge within 30 days of purchasing.

How can I pay for my order?

You can pay for your order using one of the following major credit cards:

  • Mastercard
  • Visa
  • American Express

What are the opening hours of customer service?

Our customer service agents are available six days in the week to assist you with any questions!

  • Monday. 9 A.M. - 6 P.M.
  • Tuesday 9 A.M. - 6 P.M.
  • Wednesday 9 A.M. - 6 P.M.
  • Thursday 9 A.M. - 6 P.M.
  • Friday 9 A.M. - 6 P.M.
  • Saturday 9 A.M. - 1 P.M.
  • Mathias - Chicago

    Bought the drive during a great sale. Happy with it!

    September - 2024

  • Jasmine - Oakland

    Works easy and fast. I mostly use it to store games.

    January - 2025
  • Nina - Palm Springs

    I use it a lot for work and while I am traveling. Works well on all my devices. Happy with my purchase.

    March - 2025
  • Victor - Newark

    Works great for storing music.

    October - 2024
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